Need help?
We are always here to support you
We are always here to support you
VIDEO TRAINING
Have you explored the White-Label Journey at Cappta Academy?
Have you explored the White-Label Journey at Cappta Academy?
100% online content
100% online content
Knowledge tests
Knowledge tests
Certificate of completion
Certificate of completion
Support materials
Support materials
Access specialized video training and tutorials designed to transform you and your team into Cappta technology experts.
Access specialized video training and tutorials designed to transform you and your team into Cappta technology experts.
100% online content
100% online content
Knowledge Assessments
Knowledge Assessments
Certificate of Completion
Certificate of Completion
Resource Materials
Resource Materials
SUPPORT CENTER
More agility for your daily operations
More agility for your daily operations
he Cappta Support Center gives you the autonomy to open tickets and track their progress in real time with complete ease and transparency—any time of day.
HAVE QUESTIONS?
Get in touch with us
Get in touch with us
Monday to Friday: 7 AM to 10 PM | Saturdays: 8 AM to 6 PM
Sundays & Holidays: 9 AM to 5 PM
Monday to Friday: 7 AM to 10 PM
Saturdays: 8 AM to 6 PM
Sundays & Holidays: 9 AM to 5 PM
Monday to Friday: 7 AM to 10 PM
Saturdays: 8 AM to 6 PM
Sundays & Holidays: 9 AM to 5 PM
COMPLEMENTARY SERVICES
Want to drive even better results?
Want to drive even better results?
Want to drive even better results?
Boost your business with our additional services!
Boost your business with our additional services!
Boost your business with our additional services!
Support
Enablement
Logistics
SUPPORT
Count on us to achieve your goals
We provide dedicated support and customer care for both your team and your end-users.
Dedicated Account Executive assigned to your business.
Support via Online Ticketing System, WhatsApp, phone, and email
White-Label end-user support (we handle customer service under your brand name)
Integration of human agents and A.I. for maximum efficiency
ENABLEMENT
Maximize your team's potential
We provide all the necessary tools for you and your team to achieve exceptional results.
E-learning (LMS) platform to train employees and sales representatives.
Specialized content about the market, sales techniques, and management
FAQ and video tutorials to answer your questions quickly
Online Q&A session with our experts
Logistics
Leave the hardware management to us
We offer turnkey outsourced logistics to manage the terminal deployment of your fintech operation.
Acquisition
Terminal purchasing directly from manufacturers with special commercial terms.
Shipping
Direct delivery to your merchant's address, including reverse logistics (returns).
Customization
Software application with your brand's custom label
Fulfillment
Secure warehousing, inspection, testing, and terminal configuration.
Support
Enablement
Logistics
SUPPORT
Count on us to achieve your goals
We provide dedicated support and customer care for both your team and your end-users.
Dedicated Account Executive assigned to your business.
Support via Online Ticketing System, WhatsApp, phone, and email
White-Label end-user support (we handle customer service under your brand name)
Integration of human agents and A.I. for maximum efficiency
TRAINING
Maximize your team's potential
We provide all the necessary tools for you and your team to achieve exceptional results.
E-learning (LMS) platform to train employees and sales representatives.
Specialized content about the market, sales techniques, and management
FAQ and video tutorials to answer your questions quickly
Online Q&A session with our experts
Logistics
Don't worry about the card machines
We offer third-party logistics services to manage the new POS logistics of your Fintech operation.
Acquisition
Terminal purchasing directly from manufacturers with special commercial terms.
Shipping
Direct delivery to your merchant's address, including reverse logistics (returns).
Fulfillment
Software application with your brand's custom label
Customization
Secure warehousing, inspection, testing, and terminal configuration.
Together, we will build a comprehensive strategy to accelerate your business growth.
Together, we will build a comprehensive strategy to accelerate your business growth.
Ready to take off?
Ready to take off?
1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000
Visit our blog
Get in touch with us
WhatsApp Support
Ombudsman
Monday to Friday, 9 AM to 6 PM.
Monday to Friday, 9 AM to 6 PM.
Partner Support
© 2026 Cappta. All rights reserved.
Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment
institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.
© 2026 Cappta. All rights reserved.
Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.
1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000
Visit our blog
Get in touch with us
WhatsApp Support
Ombudsman
Monday to Friday, 9 AM to 6 PM.
Monday to Friday, 9 AM to 6 PM.
Partner Support
1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000
Visit our blog
Get in touch with us
WhatsApp Support
Ombudsman
Monday to Friday, 9 AM to 6 PM.
Monday to Friday, 9 AM to 6 PM.
Partner Support
© 2026 Cappta. All rights reserved.
Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.