Our Policies

Compliance & Regulatory

Compliance & Regulatory

Explore our Compliance and Regulatory policies—standard guidelines that reinforce our commitment to market regulations and data security.

Explore our Compliance and Regulatory policies—standard guidelines that reinforce our commitment to market regulations and data security.

Our Policies

Compliance & Regulatory

Explore our Compliance and Regulatory policies—standard guidelines that reinforce our commitment to market regulations and data security.

Cookie Policy

Privacy Policy

Cybersecurity Policy

Ombudsman Reports

Cookie Policy

Welcome! We appreciate your interest. Before using our services, please take a moment to read our Cookie Policy and understand the guidelines that govern our relationship with you. This Policy outlines the practices adopted by CAPPTA regarding the use of cookies.

Below, we clarify some key points we believe are essential. Should you have any remaining questions about any of the points discussed (or not) in this document, please do not hesitate to contact us at dpo@cappta.com.br.

Definitions

Why Do We Collect Data via Cookies?

How Can Users Reject or Delete Cookies?

Changes to this Cookie Policy

Last updated: January 16, 2024.

Cookie Policy

Privacy Policy

Cybersecurity Policy

Ombudsman Reports

Cookie Policy

Welcome! We appreciate your interest. Before using our services, please take a moment to read our Cookie Policy and understand the guidelines that govern our relationship with you. This Policy outlines the practices adopted by CAPPTA regarding the use of cookies.

Below, we clarify some key points we believe are essential. Should you have any remaining questions about any of the points discussed (or not) in this document, please do not hesitate to contact us at dpo@cappta.com.br.

Definitions

Why Do We Collect Data via Cookies?

How Can Users Reject or Delete Cookies?

Changes to this Cookie Policy

Last updated: January 16, 2024.

1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000

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Get in touch with us

WhatsApp Support

Ombudsman

Monday to Friday, 9 AM to 6 PM.

Monday to Friday, 9 AM to 6 PM.

Partner Support

© 2026 Cappta. All rights reserved.

Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment

institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.

© 2026 Cappta. All rights reserved.

Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.

1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000

Follow us on social media

Visit our blog

Get in touch with us

WhatsApp Support

Ombudsman

Monday to Friday, 9 AM to 6 PM.

Monday to Friday, 9 AM to 6 PM.

Partner Support

1132 Av. Doutor Gastão Vidigal, Rooms 05A & 03B | Vila Leopoldina, São Paulo - SP, Brazil - CEP 05314-000

Follow us on social media

Visit our blog

Get in touch with us

WhatsApp Support

Ombudsman

Monday to Friday, 9 AM to 6 PM.

Monday to Friday, 9 AM to 6 PM.

Partner Support

© 2026 Cappta. All rights reserved.

Cappta Instituição de Pagamento S.A., registered under CNPJ No. 13.966.572/0001-71, is an electronic money issuer payment institution, authorized to operate by the Central Bank of Brazil pursuant to BCB Resolution No. 80, dated March 25, 2021.